Question 1

How much is the standard management fee?

Accepted Answer

Our goal isn't simply to manage your home, it's to care for it as thoughtfully as you do. In order to provide the listed services, Vacation Living Rentals receives a percentage commission on the net rent of each booking.

Question 2

Are there flexible management agreements?

Accepted Answer

Yes. Our services are as unique as the homes we manage. We are able to offer a range of options from simple home readiness inspections to our most successful full-service model. We work with each owner during the proposal stage to find a plan that matches each individual.

Question 3

How long is the management contract?

Accepted Answer

We view our management agreements as the beginning of a partnership, not simply a contract. Our standard agreement is 12 months, allowing us the time to thoughtfully position your home, build momentum, and deliver the best long-term results. If your needs ever change, we'll work with you to create a smooth transition that respects your guests, your home, and your investment.

Question 4

How and when is rent paid out?

Accepted Answer

We process owner payments by direct deposit within the first five business days of each month for reservations completed during the previous month. Each payment is accompanied by a detailed owner statement, giving you a clear view of your property's performance and earnings.

Question 5

Do I need a Short-Term Rental (STR) permit?

Accepted Answer

Depending on the location of your property you may need to apply for a permit annually. As a part of our proposal process, we review each property to ensure legal compliance and should the property need a permit, we help with every step of the process.

Question 6

Who pays any local Transient Occupancy Taxes?

Accepted Answer

Vacation Living Rentals collects all applicable state, county, and city taxes from the guest and remits the fees directly to the appropriate agency.

Question 7

Am I able to stay at my property?

Accepted Answer

Of course! You will have access to an Owner Portal, which provides you with control over your listing. Included in the portal is a live calendar where you can block off dates for yourself, as well as for friends and family. We encourage owners to block off important dates they want to use their home as early as possible.

Question 8

How do you screen guests?

Accepted Answer

We believe great guest experiences begin with thoughtful guest selection. Every reservation is reviewed using trusted verification tools, identity verification, background screening, fraud detection, and our team's experience to help ensure your home is cared for just as thoughtfully as it was chosen.

Question 9

Who handles maintenance or emergency repair needs?

Accepted Answer

Every location proudly partners with local maintenance technicians that have a proven track record of quality craftsmanship and are able to attend for unique last minute and emergency maintenance calls. Additionally we work directly with property owners who may have relationships or contracts specific to their home, to ensure any routine work is scheduled directly with those companies.

Question 10

What happens if there is damage?

Accepted Answer

While it doesn't happen often, we ensure every guest has purchased damage insurance prior to completing their booking. This helps our ability to promptly assess and attend to accidental damage on the property.

Question 11

Can you help with interior design?

Accepted Answer

Yes! We are partnered with All About The Wow, offering our clients scalable design services at a friends & family rate.

Property management built around your home

Services include

Property Maintenance

Home cleaning services

Pool maintenance coordination

Landscape maintenance

Pest control

Water plants

Feed fish

Monitoring & Upkeep

Monitor all hired personnel

Change A/C filters

Start vehicles

Roof, leak, storm & damage checks

Rodent & insect damage inspections

Alarm alert response

Owner Arrival Services

Electronic keycode management

Stock refrigerator on arrival

Fresh flowers arranged

Full home preparation

Pre-arrival walkthrough

Personalized welcome details

Frequently Asked Questions

A select partner of Marriott International

Request a consultation

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Vacation Rental Management Services

Booking & guest relations

Marketing services

Mid-term rental management

Rentals & Marketing

Operations & Care

Bookkeeping services

Property care

Design services by All About the Wow

Ready to hand over the keys?